While it’s fairly easy working with U.S. clients when you’re in the United States, it can be a challenge when you’re traveling abroad. Also, as your small business starts to grow, you may attract clients from other countries. Solving the puzzle of working with clients internationally is worth some thought.

A simple solution is corresponding by email or video conference. The Launch4Life team loves using Zoom video calls to meet with clients online. However, we still like to provide customers with the option of meeting by phone. That led us to look for a way to host telephone conferences without breaking the bank for either us or our international clients. After all, nobody likes incurring international calling fees.

For us, UberConference was the magic solution. If you’ve been reading our blog posts for awhile, you may remember we wrote a blog post about Uberconference before. UberConference is a cloud-based conference calling program that offers both a free and business plan. For quite awhile, the Launch4Life team was testing UberConference alongside of Free Conference Calling. We found them both to be great programs. We especially like that they both offer a free version, making it easy to try before you buy. After careful consideration, we agreed UberConference was the winner. And, just this past week we made the decision to upgrade to their business plan.

What we especially like about UberConference is that participants have the option of joining a call using their telephone (landline or cell) or VOIP (Voice Over Internet Protocol). VOIP is just a fancy way of saying using your computer’s microphone and speakers in place of a telephone. As a tip, it’s always a good idea to wear earbuds or a headset mic when using VOIP. You will find that it improves the quality of the sound immensely.

If telephone conference call attendees can participate via their computer on the web, it means anyone with Wi-Fi access can join a call. So, if you have international clients or you’re traveling abroad, you will not incur long distance phone charges. Yahoo! It’s hard to believe that joining via VOIP is a feature of UberConference’s free plan. Other free features include: instant or scheduled meetings, notifications and reminders sent by email or text, and unlimited free MP3 recordings.

You may be wondering why we bothered upgrading to UberConference’s business plan? Well, we recently discovered the business plan allows international clients to join by telephone for free. This means our international clients can use a local access number to dial into our meetings. UberConference provides international telephone access numbers in over 50 countries. And as a bonus for us, when we travel abroad we can use those very same international access numbers to meet with clients back in the United States. Sweet!

We’re so glad we took the time to test several conference calling programs before deciding on UberConference. Evaluating which telephone conference platform was the right tool for our business, meant a long and lengthy test drive. Luckily, we found several programs that had a free version. When we first began our research, we had no idea that it would be a need to work with clients internationally that would drive the final decision. Thank goodness all that research didn’t cost us a cent.

By Gillian Whitney

Communications Consultant

Launch4Life

gillian@launch4life.com

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